Science n 1. a systemized knowledge derived from observation Hugo Lloris Hotspur Jersey , study 2. a branch of knowledge, especially one that systematizes facts, principles and methods in order to produce solutions in some problem domain.?br > As Webster Dictionarys definition suggests, marketing expertise is base on obtaining objective knowledge and using it to develop methodologies and principles. It all begins with gathering, managing, analyzing and systematizing information.
Marketing is far more than tactics. A sound marketing strategy begins with analysis. Therefore the word science?aptly reminds us that first-rate marketers do their homework by researching the marketplace Harry Winks Hotspur Jersey , competition and customer preferences, just to name a few. The goal is to take a crap shoot and turn it into an informed decision. Is there still risk? Absolutely, but its greatly reduced.
There are a number of textbooks devoted solely to the types, validity, merits, descriptions Harry Kane Hotspur Jersey , etc. of various marketing research methods. Some are quite complicated, while others less so. Since research and analysis are particular interests of mine, Im tempted to provide you with specific details on each type. But youre in luck?I will resist the pull.
Nevertheless, it is important that you understand and consider that the operative word is knowledge- about:
?Your prospects?ones that are already buying from you; ones who ought to be buying from you; and ones who are about to buy from you
Your employees?their goals, talents and expectations
The economy?and its effect on your those that your serve
Your customersthe problems theyre facing; their buying habits; average transaction amounts; level of satisfaction; additional productservice requests; number of lifetime transactions, etc.
Current events?events that may affect your customers?ability andor desire to purchase
The marketplace?the whole universe of people who can use your productservice; those that can purchase it; and those you choose to serve
Your competition?what are they doing well and where are there opportunities for your company to shine
The business climate?general optimism or pessimism about business, particularly as it relates to your industry
Your community?local news and events which may impact your business positively or negatively
There are two basic types of information you can gather Eric Dier Hotspur Jersey , affectionately known as quantitative and qualitative data. Dont be intimidated by the names, because theyre really quite simple.
Quantitative research provides you with measurable, objective, facts?For instance, if you asked 10 people if they liked ice cream and 6 said yes?then youd be correct if you concluded that 60% of respondents like ice cream. Caution: If your respondent numbers are low (like 10!) the information you receive is not valid and should not be used to generalize over a larger population. Your random (this is an important point?your respondents must be selected randomly) sample must be large enough to be considered statistically valid.
Qualitative studies are considered more exploratory. Usually a small number of respondents are asked to give their opinions on various subjects, products Dele Alli Hotspur Jersey , companies, and the like. This data can be extremely useful but should never be used as a decision-making basis for key strategic or tactical activities.
There are thousands upon thousands of great resources available for obtaining helpful information. Some of the best are:
The Internet ?if you have access to the internet all you have to do is type logical keywords into one of many search engines (I like: ) and youll be overwhelmed with information.
Your local newspaper?Its a wonderful way to keep abreast of local news, community events, national and international news, business and industry trends, competition Danny Rose Hotspur Jersey , etc.
The library?volumes of references books on industries, commerce, research studies, consumer data, etc.
Friends, neighbors Christian Eriksen Hotspur Jersey , customers, family members?stay abreast of their concerns, desires, frustrations, problems. Use their answers as a jumping-off point for further research.
As a very wise man once said, An investment in knowledge pays the best interest.?(Benjamin Franklin)